Easy & affordable remote user testing.
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Free
$0
per month
Get Userbrain testers on demand
Create accountGet testers from our 145k+ pool of qualified testers on demand. No minimum order.
- Test with your own users Get up to 5 test sessions with your own customers, users, or team members every month. Refills monthly.
- 5 collaborator seats Collaborators can create tests and order testers. They can also make notes, create clips, and share test results.
- AI notes & clips
- Automated test reports
- AI insights
- Custom contracts & billing options
Pro
Most popular$99 per month
$1,188 billed yearly
$1,188 billed yearly
36 Userbrain testers included per year
You get 36 testers each year from our 145k+ pool of qualified testers. All testers are available upfront. Unused testers roll over as long as you have an active Pro plan.
Start your free trial
- Test with your own users Get up to 100 test sessions with your own customers, users, or team members every month. Refills monthly.
- 15 collaborator seats Collaborators can create tests and order testers. They can also make notes, create clips, and share test results.
- AI notes & clips AI automatically creates notes & clips of your key findings to share them with your team and stakeholders.
- Automated test reports Share a comprehensive summary of your tasks, questions, and notes with your team in a flash.
- AI insights Get instant AI insights to reveal key results from your user tests, based on AI-enhanced transcripts and time-stamped annotations.
- Custom contracts & billing options
Enterprise
Let’s talk
Custom tester packages available
Contact sales- Test with your own users Get up to unlimited test sessions with your own customers, users, or team members every month. Refills monthly.
- Unlimited collaborator seats Collaborators can create tests and order testers. They can also make notes, create clips, and share test results.
- AI notes & clips AI automatically creates notes & clips of your key findings to share them with your team and stakeholders.
- Automated test reports Share a comprehensive summary of your tasks, questions, and notes with your team in a flash.
- AI insights Get instant AI insights to reveal key results from your user tests, based on AI-enhanced transcripts and time-stamped annotations.
- Custom contracts & billing options Includes invoiced billing, annual contracts, custom pricing, and support for legal and procurement requirements.
100% satisfaction guarantee
If you're not happy with one of our testers, you'll get a new one at no extra cost.
Need more testers?
Upgrade your plan anytime or simply buy more testers on demand.
Still got questions?
You can contact us or book a demo
Compare plans
Free
Pro
Enterprise
| Free | Pro | Enterprise | |
|---|---|---|---|
| Price | 0 / month Create account | 99 / mo. billed yearly Start free trial | Let’s talk Contact sales |
| Compare Plans | |||
| Testers included each year Test with people from our 145k+ pool of qualified Userbrain testers. 36 testers | no | 36 testers | Custom |
| Unused testers roll over Nothing to test this month? No problem. Your unused testers roll over as long as you have an active Pro plan. Unlimited | no | Unlimited | Unlimited |
| Admins Admins can do everything collaborators can. Only admins can make payments and purchase testers. 3 admins | 1 admin | 3 admins | Up to unlimited |
| Collaborators Collaborators can create tests and order testers. They can also make notes and watch, share & export test videos. 15 collaborators | no | 15 collaborators | Up to unlimited |
| Guests Guests can watch sessions, create clips, and leave comments—without the ability to edit, delete, or launch tests. Unlimited | Unlimited | Unlimited | Unlimited |
| Video storage All your videos are stored securely in Userbrain. You can export and download videos at any time. 1 year | 3 months | 1 year | Unlimited |
| Tester Pool | |||
| Get additional testers for null45 each Tap into our pool of 145k+ quality-assured testers anytime you need them. Bulk pricing available. | yes | yes | yes |
| Choose demographics Select testers based on country, age range, gender, language & choose the device type you want to test. | yes | yes | yes |
| Choose language Get user tests in English, German, or Spanish | yes | yes | yes |
| Choose device type Get user tests on tablets, desktops, and mobile devices. | yes | yes | yes |
| Screening questions Ask screening questions to filter testers and test with your exact target audience. | yes | yes | yes |
| Satisfaction guarantee If you're not happy with one of our testers, you'll get a new one at no extra cost. | yes | yes | yes |
| Testing Features | |||
| Test with your own users Get test sessions with your own customers, users, or team members every month. Refills monthly. 100 sessions / month | 5 sessions / month | 100 sessions / month | Up to unlimited |
| Test websites, prototypes & more Test any website with a link or test your Adobe XD, Figma, Sketch, InVision, Framer, Axure, etc., prototype. | yes | yes | yes |
| Mobile app testing | yes | yes | yes |
| Auto-create test tasks New Describe your product in your own words and automatically have a custom user test created for you. | yes | yes | yes |
| Templates for test creation Get access to preset user test templates for e-commerce, booking, and more for quick and easy setup in minutes. | yes | yes | yes |
| Different question types Choose one or several different task types for users to complete, from rating scales to written responses to redirects and more. | yes | yes | yes |
| Automated testing Setup regular testing in just one click and change your testing schedule at any time. | no | yes | yes |
| Analyse & share | |||
| Time-based comments Start typing while watching your user test video to add comments at the current timestamp. | yes | yes | yes |
| Export videos Download your user test videos as mp4 files to your desktop in seconds. | yes | yes | yes |
| Export comments Download your user test comments as CSV files in just a few clicks. | yes | yes | yes |
| Export test reports Easily export test details and individual responses as CSV files. | yes | yes | yes |
| Share test videos Easily share Userbrain user test video links with your team via email, text, or Slack. | yes | yes | yes |
| Transcripts Get instant, accurate speech-to-text transcriptions for your user tests. | no | yes | yes |
| Clips Create video clips of your most important findings and share them. | no | yes | yes |
| AI notes & clips New AI automatically creates notes & clips of your key findings to share them with your team and stakeholders. | no | yes | yes |
| Test reports Share a comprehensive summary of your tasks, questions, and notes with your team in a flash. | no | yes | yes |
| AI insights Analyze videos with AI-generated insights. Less manual note-taking, more focus on watching your videos. | no | yes | yes |
| Enterprise Features | |||
| Dedicated account manager Need help setting up your tests? One of our experts will help you get the most out of your testing. | no | no | yes |
| Custom contracts Tailored agreements designed to meet your specific business needs and requirements. | no | no | yes |
| Custom billing options Flexible payment terms and billing arrangements to accommodate your organization's financial processes. | no | no | yes |
| Custom security reviews We complete tailored security reviews to meet your organization's requirements. | no | no | yes |
| Custom DPA agreements Data Processing Agreements customized for your legal and compliance needs. | no | no | yes |
| Custom data retention policies Define how long data is stored and when it is deleted, based on your internal policies. | no | no | yes |
| Contract redlining support We support redlining and negotiation of legal documents during procurement. | no | no | yes |
| Invoiced billing / annual contracts Flexible payment terms including annual billing and invoicing. | no | no | yes |
| Custom pricing Tailored pricing based on usage, team size, or contract structure. | no | no | yes |
| Flexible team sizing Scale your team without limitations or choose a size that fits your needs. | no | no | yes |
| Vendor onboarding support We assist in completing your internal vendor onboarding requirements. | no | no | yes |
| Onboarding & training services Personalized onboarding and training sessions for your team. | no | no | yes |
| Dedicated Customer Success Manager A named point of contact to support your goals and success. | no | no | yes |
| Priority support Faster response times and prioritized issue resolution. | no | no | yes |
Trusted by UX & product teams around the world:
“Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned.”
“Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly.”
Userbrain is elegantly simple
“The customer service has been excellent — in the rare case we had a bad user test, they quickly refunded the credit.”
Still got questions?
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Your 14-day free trial includes
2 Userbrain testers + invite 5 of your own.
No credit card required.
2 Userbrain testers + invite 5 of your own.
No credit card required.