Analyze multi-user experiences from onboarding to engagement.
Demographics
USWebsite URL
https://www.spotify.com/us/
Task 1
You are looking for a cheap music streaming platform. Of course, you have heard of Spotify. Now, you want to give it a try. Your wife and your 9-year old child are interested in using Spotify as well.
Task 2
Scroll through the website and check the plans available. Is there any offer for your whole family?
Task 3
Try to sign up for the family plan - you can use fake data and download and install Spotify from the website.
Task 4
Launch the Spotify desktop app. Who is your favourite music artist right now? Search for that artist and follow them.
Task 5
Try and find a podcast or show that you would be interested in one and start the listening to the first episode.
Task 6
How would you describe your experience? What can be improved?
Thank you for your help!