Assess end-to-end user experience from inquiry to action.
Demographics
GBWebsite URL
https://www.redcross.org.au
Task 1
Imagine you have just finished high school in Australia and would like to do a gap year. You have decided to use this time to help Red Cross Australia.
Task 2
Search for opportunities to help Red Cross Australia. Choose something you would like and try to sign up. Go as far as possible.
Task 3
Your grandma ask you how she can donate money to Red Cross Australia and if there is a specific project worth supporting. Find something you would like to support and search for all the information your grandma needs.
Task 4
Until your gap year starts, you want to do a first aid training. Search for a program in Sydney.
Task 5
How would you describe your experience? What can be improved?