Logo: MailchimpMailchimp

Assess user-friendliness and feature accessibility.

websitedesktopSaaSSearch specific informationUnderstand productUnderstand pricing optionsGet in contact

Demographics

US

Website URL

https://mailchimp.com
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Task 1

Scenario: Imagine you got a new job at the marketing department. Your boss asked you to take a look at Mailchimp, as it's been recommended to him.
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Task 2

Scroll through the website. How does Mailchimp working? What can you use it for?
Task completed
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Task 3

How would you describe Mailchimp using only 3 words?
Answer
Simple, efficient, futuristic
data:image/svg+xml;base64,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

Task 4

Look at the various service packages and compare them. Which would you choose? Explain your decision.
Task completed
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Task 5

For your marketing strategy, it's essential to have targeted Instagram ads. Find out if Mailchimp is offering something for those needs.
Task completed
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Task 6

Your boss has some specific questions which answers you can't find on the website. What options do you have to get in contact with someone at Mailchimp?
Task completed
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Task 7

How would you rate your overall experience with this website?
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