Evaluate user experience from trust-building to course enrolment.
Demographics
USWebsite URL
https://mindvalley.com
Task 1
Imagine you are interested in improving your skills. A friend has recommended this site and you have decided to see if you can trust it and enroll in a course they offer.
First of all, what are the top things you will look for on educational sites to be convinced of their credibility?
Task 2
Now go ahead and scroll through the page without clicking any links yet, and carefully scan the information.
What are the topmost 3 informational sections on the page that you find useful and why?
What is the least useful piece of information for you and why?
Task 3
Imagine you are interested in improving the way you manage your money. Try to find courses that might help you to accomplish this, compare them to each other and decide which one would be your best choice.
Task 4
How much would it cost to take the course of your choice? What's the cancellation policy for this course?
Task 5
Try to purchase the course of your choice. You can use fake data and stop before entering billing information.
Task 6
Have you ever took an online course before? If yes, how did the experience on this site compare to your past experiences?