TwitterEvaluate user onboarding and assess user control over content & privacy
Demographics
USWebsite URL
https://twitter.com/
Task 1
You saw that your number-one celebrity is active on Twitter. In order to stay up to date with him/her, you want to give Twitter a try.
Have you used Twitter before?
Answer
Task 2
Please create an account for yourself. Go through the entire registration process. You can use fake information to do so.
Task failed
Task 3
Please explain how Twitter works.
- If you have used it before, please show us the different parts of the website.
- If you haven't used it before, please explore the website for a couple of minutes (remember to say your thoughts out loud)
Task completed
Task 4
What does 'Following' mean in the context of Twitter?
Answer
Following means exactly that, in terms of staying updated on news and status updates on a person or company or other entity on Twitter. So if one is following an entity, one is able to see everything that the entity has on their page and perhaps who they follow if they allow this.Task 5
'Following' someone on Twitter means that their 'Tweets' (posts) will appear on your profile. Please go ahead and follow someone.
Task completed
Task 6
What does 'Retweet' mean in the context of Twitter?
Answer
Task 7
You are very happy as a @Userbrain tester and therefore, want to tell the world about it. Go ahead and write your first tweet.
Task completed
Task 8
Oh no – you said something politically incorrect! Delete your latest post and make sure it's gone forever.
Task completed
Task 9
How would you describe your experience? What could be improved?
Answer
I keep getting email notifications on the very same Twitter follows, is there a way to diversify what kinds of notifications (from who) fall into my email inbox? I love the fact that Tweets can be deleted across the board or Twitter land and not just from my profile. I like the current way of keeping accounts private (meaning that accounts are not searcheable/discoverable online) except within Twitter and this can also be limited to who can find you or follow you within Twitter. Also, could you make the process of making an account private less complicated. By this I mean that it takes me several minutes to locate the exact place in the navigation to go to, in order to make my account private or public.