Logo: WishWish

Explore gifting & product discovery in an online marketplace.

Demographics

US

Website URL

https://www.wish.com
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Task 1

You're looking for a birthday present for your friend. She mentioned that she'd like to have a new watch. Because she also loves sports, you think that a smartwatch to track her activity might be a nice gift for her. To facilitate matters, you have decided to buy one at the online shop “Wish”.
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Task 2

Please sign up. You can use dummy data. You know that she has an iPhone and you would like to stay below $60. As your friend's birthday is in one week, you have to make sure that your order will arrive on time. With this information, go ahead and try to find a smartwatch you think your friend would like.
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Task 3

While shopping, you decide to buy yourself a new outfit for the party. However, you are very careful when buying clothes online and therefore only consider something with a good rating. Choose something you would like.
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Task 4

Are there any shipping fees when placing an order on this page? If so, what are the shipping fees you’ll have to pay?
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Task 5

Continue with your purchase. You can use sample data. Go as far as possible without entering any payment details. Continue with the next task when you are done.
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Task 6

How would you describe your experience? What can be improved?
Use this template

By clicking here, you can set up your very own user test with this template as a base. Your first ever user test is free, and you can adapt the template later.