Easy & affordable remote user testing.
Try for free in just a few clicks — no credit card required.
Free
$0
Sign up for freeper month
Userbrain testers: Pay per tester
Test with qualified users from our panel for $45 per tester per session — tester incentives included.
Save with Pro packages (all testers for the year available upfront if billed yearly).
Save with Pro packages (all testers for the year available upfront if billed yearly).
Your own testers: 5 testers/month
Test with your own users and invite them via a link.
- 3 test setups/month A test setup includes tasks, questions, targeting, and all tester recordings — for any website, app, or prototype.
- 1 seat One seat for each team member who can set up and run user tests.
- Transcripts
- AI-powered analysis
- Automated test reports
- Custom contracts & billing options
Pro
Most popular$49 per month
Billed yearly at $588
Start 14-day free trialBilled yearly at $588
Your own testers: 100 testers/month
Test with your own users and invite them via a link. You can invite different users every time or the same people again.
- Unlimited test setups A test setup includes tasks, questions, targeting, and all tester recordings — for any website, app, or prototype.
- 15 seats One seat for each team member who can set up and run user tests.
- Unlimited transcripts Get instant, accurate speech-to-text transcriptions for your user tests.
- AI-powered analysis AI automatically uncovers key insights from your user tests and highlights themes and patterns.
- Automated test reports Share a comprehensive summary of your tasks, questions, and notes with your team.
- Custom contracts & billing options
Enterprise
Let’s talk
Userbrain testers: Custom tester packages
Test with qualified users from our panel for $45 per tester per session — tester incentives included.
Save with Pro packages (all testers for the year available upfront if billed yearly).
Save with Pro packages (all testers for the year available upfront if billed yearly).
Your own testers: Up to unlimited testers
Test with your own users and invite them via a link.
- Unlimited test setups A test setup includes tasks, questions, targeting, and all tester recordings — for any website, app, or prototype.
- Unlimited seats One seat for each team member who can set up and run user tests.
- Unlimited transcripts Get instant, accurate speech-to-text transcriptions for your user tests.
- AI-powered analysis AI automatically uncovers key insights from your user tests and highlights themes and patterns.
- Automated test reports Share a comprehensive summary of your tasks, questions, and notes with your team.
- Custom contracts & billing options Includes invoiced billing, annual contracts, custom pricing, and support for legal and procurement requirements.
100% satisfaction guarantee
If you’re not happy with one of our panel testers, you’ll get a new one at no extra cost.
Need more testers?
Upgrade your plan anytime or simply purchase more sessions with testers from our panel.
Still got questions?
You can contact us or book a demo
Compare plans
Free
Pro
Enterprise
| Free | Pro | Enterprise | |
|---|---|---|---|
| Price | 0/mo Create account | 49/mo (billed yearly at 588) Start free trial | Let’s talk Contact sales |
| Compare Plans | |||
| Price $49/mo (Billed yearly at $588) | $0/mo | $49/mo (Billed yearly at $588) | Let's talk |
| Userbrain testers Test with qualified users from our panel for $45 per tester per session — tester incentives included. Save with Pro packages (all testers for the year available upfront if billed yearly). | Pay per tester | Custom tester packages | |
| Your own testers Test with your own users and invite them via a link. 100 testers/month | 5 testers/month | 100 testers/month | Up to unlimited |
| Seats One seat for each team member who can set up and run user tests. 15 seats | 1 seat | 15 seats | Up to unlimited |
| Guests Guests can watch sessions, create clips, and leave comments. You can invite unlimited guests. Unlimited | Unlimited | Unlimited | Unlimited |
| Two-Factor Authentication Add an extra layer of protection to your Userbrain account with Two-Factor Authentication (2FA). | yes | yes | yes |
| Panel testers | |||
| Choose demographics Select testers based on country, age range, gender, language & choose the device type you want to test. | yes | yes | yes |
| Choose language Get user tests in English, German, or Spanish | yes | yes | yes |
| Choose device type Get user tests on tablets, desktops, and mobile devices. | yes | yes | yes |
| Screening questions Ask screening questions to filter testers and test with your exact target audience. | yes | yes | yes |
| Satisfaction guarantee If you're not happy with one of our testers, you'll get a new one at no extra cost. | yes | yes | yes |
| Tester payment included We pay Userbrain panel testers for participating — this cost is included. | yes | yes | yes |
| Testing Features | |||
| Test setups A test setup includes tasks, questions, targeting, and all tester recordings — for any website, app, or prototype. Unlimited | 3 test setups/month | Unlimited | Unlimited |
| Test websites, prototypes & more Test any website with a link or test your Adobe XD, Figma, Sketch, InVision, Framer, Axure, etc., prototype. | yes | yes | yes |
| Mobile app testing Test native mobile apps on iPhone and Android. | yes | yes | yes |
| Auto-create test tasks New Describe your product in your own words and automatically have a custom user test created for you. | yes | yes | yes |
| Templates for test creation Get access to preset user test templates for e-commerce, booking, and more for quick and easy setup in minutes. | yes | yes | yes |
| Different question types Choose one or several different task types for users to complete, from rating scales to written responses to redirects and more. | yes | yes | yes |
| Automated testing Setup regular testing in just one click and change your testing schedule at any time. | no | yes | yes |
| Analyze & Share | |||
| Time-based comments Start typing while watching your user test video to add comments at the current timestamp. | yes | yes | yes |
| Export videos Download your user test videos as mp4 files to your desktop in seconds. | yes | yes | yes |
| Export comments Download your user test comments as CSV files in just a few clicks. | yes | yes | yes |
| Export test reports Easily export test details and individual responses as CSV files. | yes | yes | yes |
| Share test videos Easily share Userbrain user test video links with your team via email, text, or Slack. | yes | yes | yes |
| Transcripts Get instant, accurate speech-to-text transcriptions for your user tests. | no | yes | yes |
| Clips Create video clips of your most important findings and share them. | no | yes | yes |
| Test reports Share a comprehensive summary of your tasks, questions, and notes with your team in a flash. | no | yes | yes |
| AI notes & clips AI automatically creates notes & clips of your key findings and provides instant insights to reveal key results from your user tests. | no | yes | yes |
| AI insights Analyze videos with AI-generated insights. Less manual note-taking, more focus on watching your videos. | no | yes | yes |
| Ask Userbrain New Ask questions in plain language and get answers directly from your user tests, with linked clips, quotes, and timestamps. | no | yes | yes |
| Enterprise Features | |||
| Dedicated account manager Need help setting up your tests? One of our experts will help you get the most out of your testing. | no | no | yes |
| Custom contracts Tailored agreements designed to meet your specific business needs and requirements. | no | no | yes |
| Custom billing options Flexible payment terms and billing arrangements to accommodate your organization's financial processes. | no | no | yes |
| Custom security reviews We complete tailored security reviews to meet your organization's requirements. | no | no | yes |
| Custom DPA agreements Data Processing Agreements customized for your legal and compliance needs. | no | no | yes |
| Custom data retention policies Define how long data is stored and when it is deleted, based on your internal policies. | no | no | yes |
| Contract redlining support We support redlining and negotiation of legal documents during procurement. | no | no | yes |
| Invoiced billing / annual contracts Flexible payment terms including annual billing and invoicing. | no | no | yes |
| Custom pricing Tailored pricing based on usage, team size, or contract structure. | no | no | yes |
| Flexible team sizing Scale your team without limitations or choose a size that fits your needs. | no | no | yes |
| Vendor onboarding support We assist in completing your internal vendor onboarding requirements. | no | no | yes |
| Onboarding & training services Personalized onboarding and training sessions for your team. | no | no | yes |
| Dedicated Customer Success Manager A named point of contact to support your goals and success. | no | no | yes |
| Priority support Faster response times and prioritized issue resolution. | no | no | yes |
Trusted by UX & product teams around the world:
“Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned.”
“Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly.”
Userbrain is elegantly simple
“The customer service has been excellent — in the rare case we had a bad user test, they quickly refunded the credit.”
Still got questions?
Try Userbrain
for free.
or Book a demo
Your 14-day free trial includes
2 Userbrain testers + invite 5 of your own.
No credit card required.
2 Userbrain testers + invite 5 of your own.
No credit card required.